This Privacy Policy explains how Cable Pressure Washing and Solar Panel Cleaning, operated by Cable Family Ventures LLC ("Cable Pressure Washing," "we," "us," or "our"), collects, uses, and protects information when you visit our website, request an estimate, or communicate with us by phone, text message, email, or chat.
Information We Collect
Information you give us
When you request a quote, use a form, or contact us, you may provide your name, phone number, email address, service address, and details about the work you need. If you start a conversation through our website chat, that message is collected as well.
Information collected automatically
When you visit our website, we may automatically collect your IP address, browser type, device information, referring pages, and how you navigate the site. We use cookies and similar technologies only after you accept our privacy and cookie banner, except for strictly necessary site functions.
Phone and text message information
If you call or text us, or opt in to receive text messages, we collect your phone number and the contents of those communications so we can respond, schedule work, and send service updates.
How We Use Your Information
- Respond to estimate requests and questions
- Schedule, perform, and follow up on pressure washing, window cleaning, gutter cleaning, solar panel cleaning, and related services
- Send appointment confirmations, reminders, and service updates by phone, text, or email
- Process payments and maintain service records
- Improve our website, services, and customer experience
- Comply with legal obligations
Text Messaging (SMS) Consent
By providing your phone number and opting in, you agree to receive text messages from Cable Pressure Washing and Solar Panel Cleaning related to your estimate, appointments, and service updates. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance. Opting in to text messages is not a condition of purchasing any service.
How We Share Information
We do not sell your personal information. We share information only with trusted service providers who help us operate our business, such as our messaging and CRM platform (GoHighLevel / LeadConnector), our email delivery provider, analytics services (Google Analytics 4), website behavior analytics services (Microsoft Clarity), and advertising measurement services (Meta Pixel / Facebook and Instagram advertising). These providers are only permitted to use your information to perform services on our behalf. We may also disclose information if required by law.
Cookies and Analytics
Our website uses a consent banner to ask permission before analytics, advertising measurement, session recording, heatmap, or chat tools load. If you accept, we may use Google Analytics 4 to measure website traffic, Microsoft Clarity to understand how visitors use the site through heatmaps and session recordings, Meta Pixel to measure Facebook and Instagram advertising performance, and the LeadConnector / GoHighLevel chat widget to support conversations on the site. If you reject, those optional tools do not load from our website. If your browser sends a Global Privacy Control signal, we treat that as a rejection for optional tracking.
You can control cookies through your browser settings. Disabling cookies or rejecting optional tracking may affect analytics, advertising measurement, heatmap/session recording, and chat functionality, but you can still browse the website and request an estimate through the quote form or by phone.
Data Retention and Security
We keep your information only as long as needed to provide our services, maintain records, and meet legal requirements. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission over the internet is completely secure.
Your Rights (California Residents)
If you are a California resident, you may request access to the personal information we hold about you, ask us to delete it, and know whether it is shared. We do not sell personal information. To make a request, contact us using the details below. We will not discriminate against you for exercising these rights.
Children's Privacy
Our services and website are intended for adults. We do not knowingly collect personal information from children under 13.
Third-Party Links
Our website may link to other sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent version.
Contact Us
Cable Pressure Washing and Solar Panel Cleaning
Cable Family Ventures LLC, Rocklin, CA 95765
Phone: (916) 751-1775
Or reach us through the contact form on our website.